Northgate Benefit Group NORTHGATEBENEFIT GROUP
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The Northgate Platform · Powered by Enrova.ai

AI-guided enrollment that lifts participation and cuts administration.

Enrova.ai is Northgate's benefits enrollment platform. Plans are configured before enrollment opens, employees are guided to the right plan by Lumi — an AI benefits advisor built into the flow — and confirmed elections move downstream to payroll and carriers without re-keying.

DaysLive in days, not weeks — configured, not rekeyed
200+Payroll & ben-admin system connections
SOC 2Type II ready · HIPAA compliant
4Enforced roles — broker view carries zero PII
How It Works

Configured, guided, confirmed — without the re-keying.

Enrova replaces spreadsheets and paper forms with a guided digital flow that's accurate from the first click to the final carrier file.

01

Configured before you open

Plans are built straight from the sold program — class-level offerings and rates, exactly as sold. We configure; you approve.

02

Guided by Lumi

Each employee is walked through their elections by an AI benefits advisor that knows every plan on screen, its rates, networks, and ACA rules.

03

Confirmed downstream

Confirmed elections flow to payroll and carriers through established EDI feeds and 200+ connections — no manual re-keying, no dropped data.

Meet Lumi

Every employee gets a benefits expert.

Lumi opens the conversation, learns from each answer, and recommends the plan that actually fits — with a live counselor one click away when a person is needed.

Adaptive intakeEach follow-up depends on the last answer, not a fixed script.
Plan-specific answersKnows every plan on screen, its rates, networks, and Rx detail.
ACA-fluentPreventive care at 100% is the law — Lumi says so without hedging.
Human escalationBooks a benefits counselor callback instead of punting to HR.
Meet Lumi

Every employee gets a benefits expert — one that knows every plan on screen, how it works, and the ACA rules behind it.

Which plan actually fits me? I go to the doctor maybe twice a year.
Based on that, a lower-premium plan with no-cost virtual care and low-cost primary visits fits — without paying for coverage you won't use. Want me to book a counselor to confirm?
Yes — let's do it.
Secure by Design

Enterprise-grade security & infrastructure.

A secure multi-tenant platform with role-based access, established carrier feeds, and live reporting through the full benefit year.

HIPAA compliant & SOC 2 Type II readyBuilt to the standards benefits data demands.
AES-256 encryption & masked SSNsSensitive data encrypted at rest and in transit; SSNs masked in the UI.
Append-only audit logEvery change is recorded — a permanent, tamper-evident trail.
Four enforced rolesRole-based access — the broker view carries zero PII.
Established EDI & carrier filesEnrollment moves to carriers through proven, established feeds.
Live reporting on demandParticipation and premium reporting all year — not just at close.
Ready When You Are

See Enrova in action.

Broker or employer, the platform is one click away. Launch Enrova to explore the enrollment experience, or talk to us about configuring it for your group.